Blog

3.1

You can order Food through the App. Before placing an order, you are required to scan a QR code at your table, in a Restaurant. You can only order Food from a Restaurant you are currently dining in. Restaurants available on the App are determined by nu.

3.2

When ordering via the App, your Food will be brought to you by a waiter from the respective Restaurant.

3.3

The App will indicate which Food items are available for sale by each specific Restaurant on the relevant product and checkout pages.

3.4

You can only place orders for Food from a Restaurant if it is open for business and active on the App. Orders for liquor products can only be placed during the legally permitted hours. We reserve the right to suspend or terminate the availability of a Restaurant, menu, or menu item on the App at any time, at our sole discretion.

3.5

Please note that even though the Food is ordered through the App, the actual sale of Food (formed upon acceptance of an order as outlined in clause 5.2) is solely between you as a registered individual and the respective Restaurant. Neither nu nor any third party involved (if applicable) is a party to the sale of Food. nu solely provides the platform to facilitate transactions between Restaurants and registered individuals for Food. nu is neither the buyer nor the seller of the Food. Any claims you may have regarding the Food should be directed towards the relevant Restaurant.

3.6

For any complaints arising from the sale of Food between a registered individual and a Restaurant, nu will be your primary contact. In the event that a complaint escalates into a dispute, nu has the option to intervene in an attempt to resolve it, but it is not obligated to do so. Any disputes must be resolved between you as a registered individual and the respective Restaurant.